YouTube Video Description from AJ&Smart: Workshops can be intense – the workshop attendees will have to work hard to keep their concentration for long periods of time, take in a lot of information, and then put it into practice. The key to facilitating a successful meeting or a workshop is to set and get expectations from the get-go. In this video, AJ&Smart’s CEO, Jonathan Courtney, shares some practical tips on how to minimize the risk of the workshop participants feeling overwhelmed by simply setting and aligning on expectations.