This is a webinar video from Mural, an excellent collaborative online whiteboarding tool to use for classes, workshops, design thinking, innovation sessions, and design sprints. Learn more about what is Mural and how to use it for innovative design thinking.

Here’s the description of the video from Mural:
Experience maps help teams gain empathy for users and see their offering from the outside-in. Typically, they are created for offline use. The diagrams are posted on a wall to spark conversations and engage participants in workshops.

Now there’s an even better way.

Creating diagrams online has many advantages. Ultimately, mapping experiences digitally lets you work more effectively by combining many activities in one place.

So save a tree. Cut down printing costs. Map experiences with MURAL, and get better results faster.

-Jim Kalbach