Kerstin O’Shields shows us how to use body language in everyday business situations.

With 25 years of training and performing in theater and opera, Kerstin O’Shields has acquired an in-depth knowledge of all levels of communication. When she realized that the same nuanced gestures, postures, and expressions impacted every one of her contacts off stage, she set about developing the type of training she experienced for her stage career and adapting it to the communications of everyday life.

Moderated by Pete Williamson.