Delivering difficulty news can always be difficult, but we will show you some goals on how to deliver the difficult message. Your goal should be to ensure clarity plus display empathy and compassion. Your keys should be preparation, body language, handling confrontation, closing, and follow up.
Juan David Vargas Lopez, MBA ’19
Maya Boutros, MBA ’20
Deepak Bansal, MBA ’19
Judd Olanoff, MBA ’20
Karan Anand, MS ’19